No-Refund Policy: Our organization operates with a no-refund policy to ensure fair and consistent treatment of all participants and to facilitate efficient planning of resources, coaching, and facilities. Upon registration, CBGC incurs expenses that we are responsible for whether the player completes the season or not.
1. Exceptions:
a) Medical Reasons (Serious Injury): A partial refund may be considered if a participant is unable to continue due to a documented medical condition that prevents safe participation. A doctor’s note or medical documentation will be required.
b) Family Relocation: In the event of an unexpected relocation outside of the (DC/MD/VA) area due to a change in residence, a partial refund may be granted. Valid proof of relocation will be required.
c) Organization/League: In the event that the organization or League in which the sport is committed cancels a program and or division, a full or partial refund may be issued, depending on the circumstances.
2. Withdrawal Process:
a) Applicants or their legal guardians must formally request the refund based on the criteria above in via form submission below. For status updates please contact our registrar at : [email protected] cc: the specific Sports Director.
b) Refund requests must be submitted within a specified timeframe from the start of the program (first practice) and our first activity. Requests received after this period will be determined on a case-by-case situation.
3. Refund Amount:
a) Refunds, if approved, will be processed on a prorated basis, taking into account the portion of the program that has been completed.
4. Administrative Fees:
a) A non-refundable administrative fee ($75) may be deducted from the refund amount to cover processing and administrative costs.
Refunds that are awarded will be returned in the following ways:
a) Credit Card Return – If a parent paid for the registration in question using a card, the amount will be returned to that card’s account minus any fees stated above. We are unable to cut a check for any registration paid via a credit or debit card. This usually takes between 5-7 business days from approval.
TO SUBMIT A REFUND REQUEST PLEASE USE THIS FORM CLICK HERE